Free Social Media Marketing Course on WhatsApp Community Growth
Free Social Media Marketing Course on WhatsApp Community Growth Enroll Today!
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Learning Objectives
1. Enhancing Customer Engagement with WhatsApp API
Exploring features like Business Catalog and Autoresponder, highlighting the benefits of two-way communication and streamlining processes for businesses.
2. Implementing WhatsApp QR Codes for Customer Connectivity
Utilizing QR codes to efficiently connect with customers, saving time with predefined messages as short codes for common queries.
3. Leveraging WhatsApp Marketing with VaTi and AI Sensely
Emphasizing instant audience connection through innovative marketing strategies, showcasing practical applications of WhatsApp API for community growth.
4. Integrating API Provider with CRM System for Enhanced Marketing
Discussing the importance of linking the API provider with CRM systems, ensuring a verified Facebook Business ID for effective branding and visibility.
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Who's it for
Small Business Owners
Marketing Professionals
Customer Service Managers
CRM System Users
Social Media Managers
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What will I learn
Chapter 1
"Setting Up the Virtual Meeting"
This chapter focuses on the initial setup of the virtual meeting, where attendees engage in technical preparations and engage in casual conversation. The host, Gokul, introduces the session named "Growth School," and technical hiccups lead to Bhavana temporarily acting as a co-host. The chapter concludes with a positive anticipation for the forthcoming session.
Chapter 2
"Exploring WhatsApp for Business Features"
Participants delve into the discussion on utilizing WhatsApp for Business, highlighting the importance of two-way communication for small businesses. Features like the Business Catalog and Autoresponder are explored as tools to enhance customer engagement and streamline business processes. The chapter emphasizes the significance of leveraging WhatsApp for business communication, including both free and paid options for various functionalities.
Chapter 3
"Utilizing WhatsApp API for Customer Interaction"
Detailed insights are provided on leveraging the WhatsApp API to facilitate automatic responses and foster interactive communication. Saving predefined messages as short codes and creating QR codes for customer connection are highlighted strategies. The chapter reiterates the advantages of using WhatsApp for business communication, emphasizing the differentiation between free and paid features.
Chapter 4
"WhatsApp Marketing Strategies with VaTi and AI sensely"
The focus shifts towards the utilization of VaTi and AI sensely for marketing through WhatsApp. The immediate connection with the audience is stressed, showcasing the practical application of the WhatsApp API for community growth and marketing purposes. Various API providers catering to marketing needs are introduced to the participants.
Chapter 5
"Integrating API Provider with CRM System"
The discussion centers around integrating the API provider with CRM systems, underlining the necessity of a verified Facebook Business ID. Emphasizing consistent business information across platforms for branding and visibility, steps to create an account and link it with a Facebook page are recommended for effective dashboard utilization.
Chapter 6
"Managing Customer Interactions with Tags and CRM Integration"
Essential strategies for managing customer interactions on WhatsApp Business API are detailed, including the significance of utilizing tags and integrating the API with CRM, website, and ERP systems. Efficient management of billing, usage, and upgrading to suitable plans based on needs are highlighted, with a mention of using chat GPT for improved customer service.
Chapter 7
"Enhancing Customer Support through WhatsApp API"
Importance is placed on utilizing the WhatsApp API for round-the-clock customer support, effectively managing multiple customers through the dashboard, and upholding customer privacy. Compliance with WhatsApp's terms and conditions is stressed, with successful case studies demonstrating effective customer engagements. The chapter underscores the pivotal role of customer engagement and support strategies on WhatsApp.
Chapter 8
"Self-Control and Delegation in Small Business Management"
The final chapter explores the importance of self-control and delegation in managing a small business effectively. Balancing individual responsibilities and delegating tasks like customer care to freelancers is advised to prevent overwhelm. The chapter suggests gaining hands-on experience in business operations before transitioning to outsourcing, highlighting the gradual shift towards effective delegation for sustainable growth.
Meet your Mentor
Bhawana Bhardwaj
Head of Digital Marketing @ Remote Resource LLC
Bhawana Bhardwaj is the Head of Digital Marketing at Remote Resource LLC. She is a seasoned professional with a wealth of experience in the digital marketing field. Bhawana is known for her innovative strategies and strong leadership skills, making her a valuable mentor for aspiring marketers looking to excel in the industry.
Frequently Asked Questions
What are the main pillars of Social Media Marketing?
The main pillars include strategy, content creation, audience engagement, analytics, and social media advertising.
What is Social Media Marketing, and why is it important to learn about?
Social Media Marketing is promoting products/services on social platforms. It's essential as it reaches a vast audience effectively.
Is this Social Media Marketing course designed for corporate training and workforce upskilling?
Yes, the course is structured for corporate training aimed at upskilling the workforce in social media marketing.
How long can I access the free social media marketing course online content?
You can access the free social media marketing course online content for a limited time period.
Will I receive a certification upon completion of the free online course for social media marketing?
Yes, you will receive a certification upon successful completion of the free online course for social media marketing.
Coming Soon
Beginner
Mentor
Bhawana Bhardwaj
Head of Digital Marketing @ Remote Resource LLC
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