Terms and Conditions

The Services are made available to You on a subscription basis. The fees for subscription to the Services availed by You and/or Your Child shall be calculated as per the terms set out below, payable during the subscription of the Services (“Fees”):

For Students: Students are required to pay a fixed subscription Fee for the Services, rates of which shall be intimated to the Students on the Website from time to time. Additionally, purchases of any Company Material or availing of self-evaluation tests shall be subject to additional charges as communicated by us on the Website from time to time.

For Instructors: Access to the Services shall be subject to a subscription Fee which shall be paid on a per-Student basis. Additional charges shall be applicable for any additional Services on the Website including but not limited to access to the Company Materials and/or conducting any online examination on the Website.

Please note that the Fees for the relevant Services under this Clause shall be communicated by us on the Website from to time and shall be valid until the completion of the period of your selected Service or until cancelled or terminated in accordance with these Terms and Conditions and Privacy Policy.

At present, we charge for the Services in INR (Indian Rupees) and in USD (United States Dollars). You explicitly agree to pay the Fees for the Services that You or Your Child avail and the Company Materials that You or Your Child access on the Website. All payment of Fees shall be through the payment mechanism put in place by the Company on the Website and You shall be responsible for paying all Fees and applicable taxes in a timely manner as per the mechanism associated with the Service availed by You or Your Child. The payment terms under this Clause are subject to a periodic review and revisions at our sole discretion. We may modify and revise the payment terms under this Clause and such modifications and revisions may be intimated to You as and when required. Please note that Your network operator may also separately charge You for data and other usage.

All payment of Fees made towards obtaining the subscription for the Services shall be made directly to us via the channels provided to You and shall not be made to the Instructors directly at any point of time. We shall not be liable for any amount advanced or paid by You in contravention to this. It is hereby clarified that we shall assume no control over any relationship, financial or otherwise between the Instructors and the Students outside the purview of the Services, Website, the Terms and Conditions and/or the Privacy Policy. We reserve the right to delete or suspend Your or Your Child’s access to Services for incomplete payment of Fees and any applicable charges.

While making payments though the payment gateways set up by us, You hereby agree to be governed and bound by the terms and conditions of the third-party payment gateway service providers, including any convenience fee levied by such service provider.

While availing any of the payment methods made available through the Services, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

lack of authorization for any transaction/s; or

exceeding of the pre-set limit mutually agreed between You and the financial services providers You deal with; or

any payment issues arising out of the transaction.

You may be eligible for refunds for any payment of Fees made for Services in accordance with the refund policy available on the Refund Policy Website.

We will make reasonable efforts to ensure that You are able to use the Services without undue disruption, interruption or delay. You agree and acknowledge that we are merely acting as an intermediary and our role is limited to providing an online platform to facilitate the Services.

Once You create an account on the Website, You may receive updates, promotional materials and other information we may send, including through email and WhatsApp, with regards to the Services, or new services we may offer. You may opt out of receiving any, or all, of these commercial communications from us by raising a support request as provided for on the Website or following the instructions provided in any email and/or text we send. However, You will continue to receive important updates with respect to Your account on the Website

When You avail the Services, You agree that You are involved in the transmission of sensitive and personal information, especially information related to Your Child. You agree and consent to us collecting, using, storing and processing the above stated information, in accordance with our Privacy Policy read along with these Terms and Conditions.

Subject to the conditions of the Terms and Conditions and the Privacy Policy, we provide You access to submit, post, publish, or broadcast content on our Website so as to provide feedback on the Services (“User Content”). You agree that we reserve the right to remove any User Content at our sole discretion.

Notwithstanding the above, the Company does not monitor or edit the User Content provided by You. The Company may decline to accept and/or remove any User Content that contains any information inconsistent with the Terms and Conditions and the Privacy Policy. Any User Content uploaded by You shall be subject to applicable laws and these Terms and Conditions and the Privacy Policy and may be disabled, or may be subject to investigation under applicable laws.

Your Child may choose to write and post reviews on the Website. We do not encourage Your Child to post any personal information on the Website and the ill effects of such revelation shall be borne by You. However, You may request the Company via a support request to delete any such information posted by the Child.

You shall not (and/or shall not permit Your Child to) publish or undertake to publish any User Content which may contain any of the following:

Offensive Content: Any User Content that is or has the tendency to be unlawful, threatening, abusive, harassing, defamatory, libellous, deceptive, fraudulent, invasive of another’s privacy, obscene, vulgar, pornographic, offensive, profane, contains or depicts nudity or profane language, or sexual activity and any explicit content with an intent to be sexually gratifying, promotes bigotry, discrimination or violence against any race, religion, caste, belief, ethnicity sexual orientation or behaviour, gender, disability, health condition, criminal record, political bias, creed or country, or is otherwise inappropriate as determined by us in our sole discretion. The User Content should also be compliant with all applicable laws including but not limited to The Information Technology Act, 2000, Indecent Representation of Women and Children Act, 2008 and the Bharatiya Nyaya Sanhita, 2023 which prohibits reproduction of any content pertaining to obscenity and indecent representation of women in India;

Infringes Third Party Intellectual Property Rights: Any User Content that infringes or has the tendency or threatens to infringe any intellectual property rights including but not limited to patent, trademark, trade secret, copyright, design, geographical indication, right of publicity, privacy rights and/or any other rights of any third person or any entity without any license or permission of such party;

Fraudulent Information: Any User Content that You know or have had knowledge of, to be fraudulent, false, misleading, untruthful or inaccurate;

Impersonates a Third Party: Any User Content that impersonates any third person or an entity, including any of our or our affiliate’s employees or representatives or personnel;

Compromises Cyber Safety: Any User Content that contain, including but not limited to, any software viruses or computer codes, files, worms, logic bombs or programs that are designed and/or intended to disrupt, disable, damage, limit or interfere with the proper functioning of our Services or any software, hardware, or telecommunications equipment or to damage or to obtain unauthorized access to any system, data, password or any of our other information;

Third Party Sensitive Personal Information: Any User Content that includes or has the tendency to include any third party sensitive personal information, as defined under the applicable laws, without the prior express consent of such concerned third party; or

Breaches Our Privacy Policy: Any User Content that breaches or has the tendency to breach the terms of our Privacy Policy.

We will not be held responsible or liable for any of the User Content provided by You or Your Child on the Website.

To the extent permitted by law, You agree to indemnify and keep indemnified, defend and hold the Company and its affiliates and its and their respective officers, directors, shareholders, employees, agents and representatives harmless from and against any and all losses and damages, including, but not limited to, any and all fines, penalties, liabilities and obligations (whether known or unknown, asserted or unasserted, absolute or contingent, accrued or unaccrued, matured or unmatured, determined or determinable, disputed or undisputed, liquidated or unliquidated, or due or to become due), including all reasonable fees, costs and expenses (including, without limitation, reasonable expenses of investigation and mediation and reasonable attorneys’, accountants’ and other professional fees) relating thereto including claims made by a third party arising out of (i) Your use of the Services; (ii) any breach of these Terms and Conditions by You; and (iii) violation of any applicable law by You.

We may terminate Your access to all or any part of the Service at any time and/or deactivate Your account or limit Your access to the Website (a) if You breach any of the terms contained herein or in the Privacy Policy; (b) If Your use of the Services, in our reasonable opinion may result in a security issue; and (c) for any other reason we deem fit. If You wish to terminate Your account, You may do so by initiating a support request by sending us an email from Your registered email-id or through such other means as provided by us on the Website. Subject to Clause 8 herein, any Fees paid hereunder are non-refundable. All provisions of these Terms and Conditions which by their nature survive termination shall survive termination, including, without limitation, Intellectual Property (Clause 10), Indemnity (Clause 13), and Warranty Disclaimer And Limitation Of Liability (Clause 15).

• Save to the extent required by law, we are acting as an intermediary and we have no special relationship with or fiduciary duty to You. You acknowledge that we have no control over, and no duty to take any action regarding: what effects the Services may have on You and/or Your Child or how You and/or Your Child may interpret or benefit from the Services.
• We are not liable for the information and the training provided by the Instructors on the Website and we do not guarantee or warrant to its accuracy, adequacy, correctness, validity, completeness, or suitability for any purpose, and accept no responsibility with respect to the information and coaching given by the Instructors on the Website
• We do not undertake any review of the Company Material and the Instructor Content and the Company does always not guarantee the quality of lessons delivered to the Students or the Child. At any instance of live interactive classes, if the Instructor uses any sexual or abusive language or depicts any forced sexual acts, or pornographic images or does any unethical, unlawful or immoral act, then in such cases, please immediately inform us of such event. We may, at our sole discretion, make commercially reasonable efforts to take appropriate actions as per the applicable laws. However, we explicitly disclaim any liability or responsibility in the event of such a circumstance.
• We will not be held responsible for any unethical, illegal acts performed by the Students or the Child on the advice of the Instructors and it shall be Your responsibility to closely monitor the activities of Your Child while accessing the Website.
• You understand and acknowledge that Your subscription or use of the Services does not in any way guarantee the achievement of any specified percentage of marks in any examinations or passing of any examinations.
• We do not undertake any review of the Company Material that are being provided on the Website, and such Company Material is being provided on an “as is” and “as available” basis and are provided without any representations or warranties of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed, save to the extent required by law.
• You understand and acknowledge that Your subscription or use of the Services does not in any way guarantee the achievement of any specified percentage of marks in any examinations or passing of any examinations.
• In no event shall we be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or data use, incurred by You, whether in an action in contract or tort, arising from Your access to, or use of the Website or any content provided on or through the Website. Notwithstanding anything contained in the Terms and Conditions and the Privacy Policy, the Company’s maximum aggregate liability for any claim of direct and proven damages, shall not exceed the actual Fees paid by You to the Company for the Services availed by You in the previous 1 (one) month prior to the claim.
• Nothing in these Terms and Conditions shall be deemed to exclude or limit Your liability in respect of any indemnity given by You under the Terms and Conditions. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to You. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
• We do not warrant that the operation of the Service will be uninterrupted or error-free. We will not be liable in any way for failure to perform any obligation under these Terms and Conditions, if such failure is caused by the occurrence of any unforeseen contingency beyond our reasonable control including but not limited to internet outages, communications outages, fire, flood, war, epidemics, pandemics or acts of God.
• Instructors shall ensure compliance with all applicable laws while providing educational services on the Website, including having in full force and effect all licenses, permits and authorizations as it/they may be required to obtain from time to time for providing educational services and shall ensure that such licenses, permissions, authorizations, permits and consents are valid while accessing and utilizing our Services on the Website. It is hereby clarified that we shall not be liable for any non-compliance by the Instructors under this Clause.
• In no event shall we be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or data use, incurred by You, whether in an action in contract or tort, arising from Your access to, or use of the Website or any content provided on or through the Website. Notwithstanding anything contained in the Terms and Conditions and the Privacy Policy, the Company’s maximum aggregate liability for any claim of direct and proven damages, shall not exceed the actual Fees paid by You to the Company for the Services availed by You in the previous 1 (one) month prior to the claim.
• Nothing in these Terms and Conditions shall be deemed to exclude or limit Your liability in respect of any indemnity given by You under the Terms and Conditions. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to You. In such cases, our liability will be limited to the fullest extent permitted by applicable law.
• We do not warrant that the operation of the Service will be uninterrupted or error-free. We will not be liable in any way for failure to perform any obligation under these Terms and Conditions, if such failure is caused by the occurrence of any unforeseen contingency beyond our reasonable control including but not limited to internet outages, communications outages, fire, flood, war, epidemics, pandemics or acts of God.
• Instructors shall ensure compliance with all applicable laws while providing educational services on the Website, including having in full force and effect all licenses, permits and authorizations as it/they may be required to obtain from time to time for providing educational services and shall ensure that such licenses, permissions, authorizations, permits and consents are valid while accessing and utilizing our Services on the Website. It is hereby clarified that we shall not be liable for any non-compliance by the Instructors under this Clause.
• Further, we will not be liable or responsible for:
• any failure to perform, or delay in performance of, any of our obligations under these Terms and Conditions or any financial loss that is caused due to the use of the Services;
• the Services not meeting Your individual requirements or the Services containing defects or errors or deficiencies, as the Services has not been developed specifically for You. It is Your responsibility to ensure that You use and utilize the Services if the facilities and functions of the Services meet Your requirements;
• any loss or damage caused by a distributed denial-of-service, viruses attack, or other technologically harmful material that may infect Your device, data or other proprietary material due to Your use of the Services; and
• additionally, by utilizing the Services, You understand, acknowledge and agree that internet transmissions are never completely private or secure and that any message or information You send using our Services may be read or intercepted by others, even if there is a special notice that a particular transmission is encrypted.

A printed version of these Terms and Conditions, Privacy Policy and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions and the Privacy Policy to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Dispute Resolution:

These Terms and Conditions along with the Privacy Policy shall be governed by and construed in accordance with the laws of India. For all purposes of these Terms and Conditions and the Privacy Policy, and subject to Clause 16.2.2, the Parties’ consent to the exclusive jurisdiction of courts located in Bengaluru, Karnataka.

Any controversies, conflicts, disputes and/or differences between the parties shall thereafter be resolved by arbitration in Bengaluru, Karnataka in accordance with the Arbitration and Conciliation Act, 1996 for the time being in force, which rules are deemed to be incorporated by reference in this Clause. The tribunal shall consist of 1 (one) arbitrator mutually appointed by the parties. The language of the arbitration shall be English.

The parties shall keep the arbitration confidential and not disclose to any person, other than those necessary to the proceedings, any information, transcripts or award unless required to do so by law. The decision of the arbitrator shall be final and binding on all the parties hereto.

Use of the Service is not authorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions and Privacy Policy, including without limitation, this Clause.

If any provision of these Terms and Conditions and the Privacy Policy is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions and the Privacy Policy will otherwise remain in full force and effect and enforceable. The failure of either party to exercise, in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder. Waiver of compliance in any particular instance does not mean that we will waive compliance in the future. In order for any waiver of compliance with these Terms and Conditions and the Privacy Policy to be binding, we must provide You with written notice of such waiver through one of our authorized representatives.

We retain the unfettered right to display any advertisements on the Website. Further, the Website may include links to third party advertisements and other websites / applications, whose terms and privacy practices may differ from those of ours. You are advised to use Your discretion while visiting such websites/applications or while providing any personal information on such websites/ applications, or while purchasing of any products or services on such websites/applications.

The inclusion of a link does not imply any endorsement by us of such third-party website, the website’s provider, the information on the third-party website, or the quality of products or services provided on such websites. You hereby agree and acknowledge that any access of such websites / applications shall be at Your sole risk, and we shall not be liable for any losses sustained by You in this regard.

If You access or submit personal information to any of those websites, such access and information will be governed by the terms of use and privacy policies of such third-party websites and we disclaim all responsibility or liability with respect to the terms and policies of such websites. You are hereby advised to carefully read the terms and privacy policy of any website that You may visit.

Unless otherwise specified in these Term and Conditions and the Privacy Policy, all notices hereunder will be in writing and will be deemed to have been duly given when received or when receipt is electronically confirmed, if transmitted by e-mail.

In respect of these Terms and Conditions and the Privacy Policy and Your use of these Services, nothing in these Terms and Conditions and the Privacy Policy shall be deemed to grant any rights or benefits to any person, other than us and You, or entitle any third party to enforce any provision hereof, and it is agreed that we do not intend that any provision of these Terms and Conditions and the Privacy Policy should be enforceable by a third party as per any applicable law.

Should You have questions about these Terms and Conditions and the Privacy Policy or information collection, use and disclosure practices in relation to the Services, You may contact our Grievance Officer as per the details and manner prescribed in our Privacy Policy.