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1. Strategic Alignment Through Empathetic Design
Practical guidance on developing design work that aligns with strategic business goals through empathy-driven communication with diverse stakeholders.
2. Enhanced Stakeholder Communication Skills
Strategies for promoting active listening and crafting presentations that resonate with various stakeholders, fostering more impactful and targeted communication within businesses.
3. Long-Term Decision-Making Focus
Encouragement to critically evaluate feedback against broader strategic goals, avoiding reactionary changes, and ensuring design decisions remain aligned with long-term objectives.
Positive reception from attendees, expressed through praises for insightful content, leading to continued engagement through future sessions and communication channels like WhatsApp and email.
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UI/UX Designers
Product Managers
Business Analysts
Marketing Professionals
Top-level Executives
Chapter 1
Discover the benefits of effective communication and learn how to emphasize value over process in presentations. Explore empathy-driven strategies to engage stakeholders effectively.
Chapter 2
Customize your design solutions for various stakeholders, understanding their unique perspectives and needs. Crafting targeted messages ensures your presentations resonate with marketing, product, and executive teams.
Chapter 3
Master active listening techniques to enhance stakeholder interactions. Avoid impulsive responses and instead focus on gathering insights for informed decision-making during presentations.
Chapter 4
Learn to harmonize design efforts with strategic business goals. Discover the pivotal role of product managers in bridging the gap between user needs and organizational objectives for successful product development.
Chapter 5
Uncover the responsibilities of product managers in driving product success. Collaborate with stakeholders to navigate the iterative process, aligning business objectives with user needs for optimal outcomes.
Chirag Khushalani
Lead Product Designer @ Freecharge
Chirag Khushalani is a highly skilled Lead Product Designer at Freecharge in Mumbai, India. With over 3 years of experience, he excels at building design systems, refining user-centered design processes, and creating innovative solutions for millions of customers. He is a key player in driving design excellence and enhancing user experiences.
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Chirag Khushalani
Lead Product Designer @ Freecharge
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